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Adirondack Corp.

Communications Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2025

1. Purpose

The purpose of this Communications Policy is to establish clear guidelines for professional, effective, and secure communication within Adirondack Corp.. This policy ensures that all internal and external communications reflect the company’s values, maintain confidentiality, and promote a respectful workplace environment.

2. Scope

This policy applies to all employees, contractors, and representatives of Adirondack Corp. It covers communication in-person, via email, phone, instant messaging, video conferencing, written correspondence, and social media.

3. General Communication Guidelines

Employees must communicate professionally and respectfully at all times.
Use clear, concise, and appropriate language when speaking or writing.
Refrain from using offensive, discriminatory, or harassing language.
Confidential company or customer information must never be shared outside authorized channels.
Personal opinions should not be presented as company statements.

4. Internal Communication

Employees should use company-approved communication channels (e.g., company email, internal messaging systems).
Sensitive business discussions should be conducted in private and not in common areas.
Employees should respond to internal emails or messages within 24 hours unless urgent.

5. External Communication

Only authorized personnel may communicate with customers, vendors, or media representatives on behalf of Adirondack Corp.
All written communications (emails, letters, proposals) must be clear, accurate, and professional.
Employees must not engage in personal disputes or unprofessional conversations when representing the company.

6. Email & Electronic Communication

Employees must use company email for all business-related correspondence.
Personal email accounts should not be used for company matters.
Avoid sharing confidential or sensitive information via email unless it is encrypted or otherwise secured.
Be cautious of phishing scams, malware, and suspicious email attachments.

7. Social Media & Public Communication

Employees must not post confidential company information on social media.
Only designated employees may post official company updates or responses on social media.
Employees must avoid posting anything that could harm the company's reputation.

8. Phone & Video Communication

Employees must answer company phone calls professionally.
Business phone calls should be brief and to the point.
Video calls must be conducted in professional attire and in a quiet, distraction-free environment.

9. Violations & Disciplinary Actions

Failure to follow this Communications Policy may result in verbal or written warnings, suspension, or termination, depending on the severity of the violation.