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1. INTRODUCTION:
1.1 These Terms of Service/Terms & Conditions govern the purchase, construction, delivery/assembly of all our products and services (hereinafter referred to as the “Product/Structure”) offered by AdirondackCorp.com, Inc. (a.k.a. Adirondack Corp.) (hereinafter referred to as "the Company").
1.2 By placing an order through our website, in-person, or via the U.S. Postal Service you (hereinafter referred to as "the Customer") agree to be bound by these Terms of Service/Terms & Conditions.
2. PRODUCT DESCRIPTION:
2.1 The product description may vary from the photos on the site due to lighting and digital relay interference (meaning the camera cannot convey what shade/color or angle/length the structure may actually be.
2.1.1 COLOR ACCURACY: A disclaimer that Roof Colors (e.g., Rustic Red, Ivy Green, Charcoal) may vary slightly from digital screens to the physical product.
2.1.2 MATERIAL NATURAL VARIATIONS: Since you use board & batten, note that wood is a natural product subject to shrinking, swelling, or minor checking.
2.2 The Customer acknowledges this and still agrees to the terms and conditions.
2.3 The Company constantly updates its structures to provide the customer with the most cost effective and structurally safe design.
2.4 This may mean that the structure is slightly different (aesthetically) from any photos presented online.
3. CHANGES TO WORK SCOPE:
3.1 Any changes made to the scope of work after the estimate has transitioned to an invoice (typically after a full payment payment or deposit from the Customer) will require a $25.00 CHANGE OF SCOPE fee for all Firewood Stands, Firewood Sheds, Chicken Coops, Duck Coops, Picnic Tables, Hunting Blinds, Utility Sheds (under 100 square feet), Wishing Wells, Gazebos (under 100 square feet), Pavilions (under 100 square feet) and Outdoor Bars.
3.2 Any changes made to the scope of work after the estimate has transitioned to an invoice (typically after a full payment payment or deposit from the Customer) will require a $250.00 CHANGE OF SCOPE fee for all Utility Sheds (over 101 square feet), Animal Run-In Shelters, Gazebos (over 101 square feet), Pavilions (over 101 square feet), Garages and Pole Barns.
3.3 This fee is in addition to any material changes and fees that may be associated with the Change of Scope.
4. FREE ESTIMATE/PROPOSAL:
4.1 The Company provides x1 (one) Free Estimate/Proposal.
4.2 Additional estimates/proposals are $25.00/each.
4.2.1 The Customer must pay the $25.00 (for any subsequent estimates/proposals) prior to receiving the quote.
4.3 The Company will credit your invoice $25.00 with the estimate/proposal that you choose to convert to an invoice.
4.4 Multiple estimates cannot be merged for credit on a single invoice.
4.5 Estimates are a one time credit for any single estimate performed after being converted to an invoice.
5. INFORMATION REGARDING YOUR QUOTES/ESTIMATES:
5.1 All Quotes/Estimates are valid for 24 hours in regards to the completion date.
5.2 All Quotes/Estimates are valid for 5 days in regards to the price.
5.3 Completion dates can change if your deposit/payment method is delayed from your credit card company or financial institution.
6. PRICING AND PAYMENT:
6.1. PRICING COMPONENTS:
The total price displayed during checkout includes the following components: Labor, Materials, Delivery/Assembly fee (if applicable), Site Preparation (if applicable), Interior and Exterior finishes (if applicable), and Applicable taxes (unless customer completes and is approved for a NYS ST-125).
6.2 ZELLE, STRIPE (VISA/MASTERCARD, AMERICAN EXPRESS, DISCOVER AND U.S. DEBIT CARDS), CHECKS, VENMO, PAYPAL AND CASHAPP:
6.2.1 If you are using any of these methods as a form of payment, you are NOT eligible for the cash discount price (-3%).
6.3 CASH CUSTOMERS:
6.3.1 The Company provides a 3% discount to all customers paying in cash.
6.3.2 In order to receive this discount the entire invoice must be received in cash (deposit and last payment).
6.3.3 If any of the payment is NOT cash, the discount will not be applied and the full price will be immediately adjusted to reflect the undiscounted rate.
6.3.4 Invoices can not be split to reflect cash and an electronic form of payment to receive the discounted rate.
6.3.5 Customers are responsible for providing the deposit prior to the commencement of construction and to be placed on the construction schedule.
7. CUSTOMERS OPTING TO PICK UP THEIR STRUCTURE(S):
7.1 If you chose to pick up your structure(s), you must have ample help for you to load the structure(s) onto your vehicle or trailer.
7.2 We are not permitted to help a customer (under NY State Law) to load the vehicle (for insurance purposes).
7.3 We cannot allow customers to use our loading machinery (excavator, etc.) to load their vehicle.
7.4 We do not have straps for the customer to burrow or purchase.
7.5 The customer is responsible for all securing devices.
7.6 The Company is NOT responsible for any load(s) not properly secured to the customers vehicles or trailers.
7.7 When customers arrive to pick up their structure(s), they will be escorted to the location of their structure for a recorded inspection of their product.
7.8 Once the Customer agrees (verbally) or takes physical possession of the structure it will be deemed that the Customer is satisfied with the end product.
7.9 Upon settling all outstanding payments/invoices the customer may start the loading process.
8. FINAL PAYMENT (AT THE TIME OF DELIVERY):
8.1 Upon delivery of the customer's structure(s), the customer is required to conduct a recorded walk-around of the structure(s) while on the delivery truck or trailer.
8.2 This inspection will be recorded for quality assurance and to ensure that the structure(s) did not sustain any damages during the transport.
8.3 Once this is completed the customer must settle any unpaid invoices before the structure(s) can be unloaded from the truck or trailer.
8.4 Sales tax is collected on final invoice payment for jobs secured by a deposit.
9. TERMINATION OF ORDER:
9.1 If the Customer defaults on any payment, the Company has the right to terminate the order.
9.2 Upon termination due to Customer default, no refunds will be given.
9.3 The Company retains ownership of the Product and/or any material until all payments are made.
10. REFUNDS:
10.1 72-HOUR CANCELLATION PERIOD:
10.1.1 In accordance with New York State law, the Customer has the right to cancel their order without penalty within 72 hours (three business days) of placing the order.
10.1.2 To exercise this right, the Customer must provide written notice of cancellation to the Company within the 72-hour period to the Company’s address at 24685 State Highway 97. #3. Hancock, NY 13783.
10.1.3 If a proper cancellation notice is received within the 72-hour period, the Customer will receive a full refund of any payments made, in the same form the payment was made, within 10 business days from the date that the cancellation was received minus any terminal processing fees.
10.2 REFUNDS AFTER THE 72-HOUR CANCELLATION PERIOD:
10.2.1 After the 72-hour cancellation period has expired, all payments made by the Customer, with the exception of the delivery fee, are non-refundable.
10.2.1.1 This policy is in place because:
10.2.1.1.1 The Company immediately begins providing labor for the prepping of the materials for the product/structure.
10.2.1.1.2 The delivery fee will be refunded if it has been paid and the delivery has not yet taken place.
11. DELIVERY/ASSEMBLY:
11.1 Upon a 30% deposit (for orders not placed through our website payment portal), the Company will schedule a delivery and/or assembly date with the Customer.
11.2 The completion date of the assembly is subject to change due to weather or scheduling conflicts.
11.3 The Company will provide notice to the Customer of any delays, which may include but are not limited to, inclement weather (such as high winds, flooding, excessive rain, excessive heat/cold), natural disasters, pandemics, or material delays from suppliers.
11.4 Upon the Company’s arrival to the Customer’s location, please remain a safe distance (preferably 20 yards) from any Company vehicle.
11.4.1 This is subject, but not limited to:
11.4.1.1 The transporting vehicle(s)
11.4.1.2 Any Company trailer(s)
11.4.1.3 Any Company escorting vehicles.
11.4.1.4 Any winch cables or chains
11.5 Please do not attempt to help to unload any structures or loosen any securement straps.
11.6 Please direct all family and friends (and especially children to the terms stated in sections 10.4 & 10.5)
11.7 The Company is not allowed to deliver structures and place them more than 10 feet in any direction from the driveway of the Customer’s home.
11.7.1 The Customer must make arrangements with a structural moving company to place the structure in a specific location on their property.
12. CUSTOMER RESPONSIBILITIES:
12.1 PERMITS:
12.1.2 The Customer acknowledges that local building codes and ordinances may require permits for the installation of the Product.
12.1.3 The Customer shall obtain all permits.
12.1.4 Customer assumes full responsibility for researching, applying for, payment requirements for said permits and obtaining all necessary permits prior to the scheduled delivery and assembly date.
12.1.5 In the event the Customer fails to obtain required permits, or if any issues or liabilities/delays (which result in further construction, additional material, and/or additional visits to the customer’s location) arise due to permit-related matters, all associated liability, penalties, and costs shall fall solely on the Customer.
12.1.6 Any delays caused by permit related issues, delays in inspections will fall solely at the responsibility of the customer and the customer will have to make arrangements with the Company for subsequent visits to fulfill its requirement.
12.1.7 This may result in additional charges to the customer's account.
12.1.7.1 Customer agrees to pay all additional charges at the time of the final payment, or have the structure(s) repossessed and incur repossession charges.
12.2 SITE PREPARATION:
12.2.1 Customers agree and understand that the delivery of their structure requires large vehicles capable of pulling large trailers carrying structures.
12.2.2 These vehicles must be able to have a clear path (with ample space to turn around) to deliver your structure(s).
12.2.2.1 Vehicles are required to have a minimum of 8 feet (on each side) from the maximum distance of the Customer’s delivery load.
12.2.3 The path must be free of snow, ice, mud, debris, and any other foreign objects that would prevent the delivery of your structure.
12.2.4 If upon arrival to your site the driver deems the site undeliverable, you must choose to have the structure delivered to a more accessible area on your property (preferably a driveway) or reschedule the delivery (at an additional cost and possible delay) for another time and date.
12.2.5 Drivers are only permitted to wait a maximum of 15 minutes to ensure that they are not late for other deliveries or to exceed overtime in a scheduled workday or maximum allotted drivetimes for commercial vehicles.
12.3 ANIMALS:
12.3.1 Customers must secure ALL animals before any deliveries.
12.3.2 The securing of all animals must be completed prior to our delivery.
12.3.3 Delivery drivers are required to abort a delivery after 15 minutes if the site is not ready for delivery.
12.3.4 Dogs, chickens, horses, cows, bulls, sheep and other farm animals can cause damage to delivery trucks and trailers and the structures that are being transported.
12.3.5 Any damage caused to a customer’s structure at the time of delivery by any animal located on the customer’s property will be the sole responsibility of the customer.
12.3.6 Any damage sustained to any delivery vehicles (trucks and trailers) or Company items (tools, machinery, etc.) by any animal or individual (not delegated by the Company) on the customer’s property will be the sole responsibility of the customer for the cost of repair or replacement of said item/vehicle to the company.
12.3.7 Any injury to a Company employee/subcontractor sustained by an animal or person not delegated by the Company on the customer's property at the time of delivery will be the sole responsibility of the customer for medical bills, loss of wages and other fees including (but not limited to) attorney and judgement recovery fees.
12.4. CONFIDENTIALITY:
12.4.1 Customers agree to keep the terms and conditions of their experience with the company confidential.
12.4.2 Confidentiality is due to the specific nature of our business and to protect from exposing the company’s trade secrets and operations.
12.5 SITE ACCESS:
12.5.1 The Customer is solely responsible for ensuring the site is clear, level, and adequately prepared for Product assembly prior to the scheduled delivery date.
12.5.2 This includes, but is not limited to, the removal of obstructions, leveling of the ground, and ensuring the ground is firm and stable (free from excessive mud or frozen conditions).
12.6 SITE SAFETY AND SECURITY:
12.6.1 Any materials, machinery, equipment, tools left behind on a customer's property during the assembly process are to be monitored by the customer for safety and security.
12.6.2 It is the sole responsibility of the customer to ensure the safety and security of the site once the Company secures the site upon the completion of the day's activities.
12.6.3 The Customer is responsible for all lost or stolen equipment that is left on their property/site during the assembly phase.
12.6.3.1 The Customer must immediately reimburse the Company for any lost or stolen material and/or equipment.
12.6.3.1 If the Customer does not reimburse the Company upon immediate notification of the lost or stolen material or equipment, the company may terminate the order and will not provide a refund to the Customer.
12.7 LIABILITY AND INSURANCE:
12.7.1 CUSTOMER ASSUMPTION OF RISK:
12.7.1.1 The Customer acknowledges and assumes all risks and liability for any injuries or damages that may arise from the use, maintenance, or presence of the assembled Product on their property.
12.7.1.2 The Customer agrees to hold the Company harmless from any and all claims, demands, or causes of action arising from such injuries or damages.
12.7.2 PRODUCT PLACEMENT AND MODIFICATIONS
12.7.2.1 The Customer agrees that the Product will not be permanently affixed to any existing structure on the property at the time of delivery and assembly.
12.7.2.2 Any subsequent affixation or modification of the Product is the sole responsibility and liability of the Customer.
12.7.3 RESPONSIBILITY FOR DAMAGES:
12.7.3.1 HAZARDOUS TERRAIN: The Company is not liable for any damage to the Customer’s property, including ruts in lawns, cracked driveways, or landscape damage, resulting from the Company's attempts to navigate mud, snow, ice, or unlevel ground to reach the Customer’s preferred delivery site.
12.7.3.2 TOWING, RECOVERY, AND ENTRAPMENT LIABILITY: The Customer is responsible for ensuring the delivery path and set-down site are firm, dry, and capable of supporting commercial delivery vehicles and trailers.
12.7.3.3 TOWING EXPENSES: In the event that a Company vehicle or equipment becomes stuck, high-centered, or otherwise immobilized while attempting to access the Customer’s designated delivery site—or while attempting to navigate mud, snow, ice, or soft earth at the Customer’s direction—all costs associated with the towing, recovery, and winching of the vehicle shall be the sole financial responsibility of the Customer.
12.7.3.4 THIRD-PARTY INVOICING: If the Company must contract a third-party towing or recovery service, the Customer agrees to pay the service provider directly or reimburse the Company in full within twenty-four (24) hours of the incident.
12.7.3.5 STRUCTURE DELIVERY DELAY: Any delays in the assembly or delivery of the Customer’s structure caused by vehicle entrapment do not entitle the Customer to a discount or refund of the original invoice.
12.7.3.6 LIABILITY FOR DAMAGES DURING RECOVERY PROCESS: The Company shall not be held liable for any damage to the Product/Structure, the Customer’s lawn, driveway, home/buildings or landscape that occurs during the necessary recovery or towing process.
12.7.3.7 The Customer is responsible for any damage caused by preexisting conditions on the property.
13. DISPUTE RESOLUTION:
13.1 Any disputes arising out of or relating to an order shall be resolved in accordance with the laws of the State of New York.
13.2 The parties agree that any litigation arising under these Terms of Service shall be brought exclusively in the state or federal courts located in Delaware County, New York.
14. ENTIRE AGREEMENT:
14.1 This Agreement constitutes the sole and entire agreement between the parties regarding the subject matter herein.
14.2 This agreement supersedes and replaces all prior or contemporaneous promises, negotiations, representations, warranties, and agreements, whether oral, written or communicated electronically.
14.3 The Customer acknowledges that they have not relied on any oral, previously written or electronically communicated promises, and this document shall be the only contract in use.
15. NOTICES:
15.1 Any and all notices, requests, demands, or other communications required or permitted under this Agreement shall be in writing and shall be deemed to have been duly given when delivered by one of the following methods.
15.1.1 Notices will not be accepted by phone, text message, or by social media platform messaging.
15.1.1.1 Sent by certified or registered mail: With postage prepaid and a return receipt requested.
15.1.1.2 Sent by a nationally recognized overnight courier service: With a delivery confirmation.
15.1.1.3 Sent by email: The notice is effective when a confirmation of receipt is generated by the receiving party's email system.
15.2 Notwithstanding the above, any notice sent to ADIRONDACKCORP.COM, INC. is not considered effective or valid until ADIRONDACKCORP.COM, INC. provides a written acknowledgment of receipt and grants express written permission for the matter to proceed.
15.3 OFFICIAL CONTACT INFORMATION FOR THE COMPANY:
15.3.1 Adirondack Corp. 24685 State Highway 97. #3. Hancock, NY 13783.
15.3.2 Email: adirondackcorporation@gmail.com.
16. AMENDMENTS
16.1 These Terms of Service, together with the order specifications selected during checkout, constitute the entire agreement between the parties.
16.2 Any amendments will be served in writing (via the U.S. Postal Service) OR to the email address on file.
17. CONTACT INFORMATION
For questions or concerns regarding these Terms of Service or your order, please contact:
AdirondackCorp.com, Inc.
Address: 24685 State Highway 97. #3. Hancock, NY 13783.
Email: adirondackcorporation@gmail.com
Phone: (607) 510-1520
Website: www.adirondackcorp.com
18. ACCEPTANCE OF TERMS:
18.1 By signing below or initiating payment in full or deposit, both parties acknowledge that they have read, understood, and have agreed to the terms and conditions of this Agreement.
18.1.1 This Contract shall be signed on behalf of the Contractor or by an authorized agent of the company and by the Customer, and is effective as of the date first above written.